Nowadays, websites are becoming an online business channel chosen by many individuals and business households. However, for the website to operate in accordance with the law, the owner needs to carry out notification or registration procedures with the Ministry of Industry and Trade depending on the operating model. This is not only a legal obligation but also contributes to improving transparency, building reputation for sellers and protecting the rights of consumers.
1. Why must you notify/register your website with the Ministry of Industry and Trade?
What is the purpose of registering a website with the Ministry of Industry and Trade? This is not something you can do or not, but something you must do.
- Comply with the provisions of Law
In Article 27 of Decree 52/2013/ND-CP issued on May 16, 2013 stipulates:
Article 27. Responsibilities of traders, organizations and individuals owning e-commerce websites for sales: 1. Notify the Ministry of Industry and Trade about the establishment of e-commerce websites for sales according to the provisions of Section 1 Chapter IV of this Decree.
Thus, the fact that your e-commerce website has notified/registered with the Ministry of Industry and Trade shows that you are complying with the provisions of the Law.
- Create trust with customers
When websites are notified or registered with the Ministry of Industry and Trade, it means that the website has been confirmed by the Ministry of Industry and Trade for the reliability of business information (address, business license, contact information…), personal information of sellers (ID card), information of business items on the website…
This helps customers feel secure and confident in buying and selling transactions on the seller's website.
- Build the reputation and brand of the business in the market
The Ministry of Industry and Trade confirms that the goods/services on the website at the time of registration are legal for distribution, do not violate intellectual property, or are items banned from business. Therefore, every individual/business when registering or notifying a website with the Ministry of Industry and Trade is building their reputation and business brand in the market.
2. Websites that need to be notified/registered with the Ministry of Industry and Trade
Depending on the type of website, you will perform different forms of Notification or Registration. The difference depends on the type of website you have. If the website only sells your own products, just notify the Ministry of Industry and Trade. In case the website is for sale or transaction to others, it is necessary to register with the Ministry of Industry and Trade.
2.1 Make announcements with sales website
- E-commerce website has sales transactions: Websites created by organizations and individuals to sell their goods or provide services.
To put it simply, websites with online transactions, shopping carts, ordering pages… all need to notify the Ministry of Industry and Trade.
Example: Website of Dien May Xanh – (dienmayxanh.com)
- E-commerce website has trade promotion activities such as: advertising, displaying, introducing products/services, introducing companies, etc. These websites are set up to serve part of the process of buying and selling goods, so it is necessary to notify the Ministry of Industry and Trade before operating.
Example: Website introducing products of Old Man Ika Sausage – (onggiaika.com)
- Sales applications on mobile devices: is an e-commerce application on mobile devices set up by traders, organizations and individuals to serve their trade promotion activities, sell goods or provide services.
Example: Netflix mobile movie viewing application – (netflix.com)
2.2 Register with the website providing e-commerce services
The following types of websites need to be registered with the Ministry of Industry and Trade:
- E-commerce trading floor: are websites that allow businesses, individuals, and organizations other than website owners to post classified ads, trade or sell, or create online shopping stalls on that website channel.
For example: tiki.vn, shoppe.vn, lazada.com, chotot.com,…
- Online auction website: is an e-commerce website that allows traders, organizations, and individuals other than the website owner to organize auctions for their goods/products on it.
For example: hotdeal.vn, ebay.vn, chodaugia.com.vn,…
- Online promotional website: is a website set up by traders, individuals, and organizations to conduct promotions for their goods and services.
For example: hotdeal.vn, muachung.vn,…
4. Website registration process with the Ministry of Industry and Trade
Step 1: Register an account
- Access the website of the Ministry of Industry and Trade.
- Click on the “Register” button to proceed with account registration.
- After clicking the “Register” button, there will be a screen to fill in registration information.
4. Fill in all registration information.
-
- Personal information
- Select registration object: Traders (note that do not select Organization because the organization is only for state administrative units without tax codes)
- Enter information about company name, tax code, business registration field, address….
- Account information
- Account: is taken by default according to the company tax code
- Enter password and email (choose the email address you enter regularly to receive timely notifications from the Ministry of Industry and Trade)
- Legal representative information
- Enter full information: full name, date of birth, contact address, phone, position… according to sample
- Click the “Submit registration” button to complete account registration.
- Personal information
Step 2: Confirm account
After successfully sending account information:
- Sellers will receive an email from the Ministry of Industry and Trade. The Ministry of Industry and Trade will review the registration information within 3 working days and send back a feedback email about whether the registration was successful or not.
- If the account registration information is complete, the trader, organization or individual will be granted an account to log into the system and proceed.
- If account registration is refused or additional information is requested, traders, organizations or individuals must re-register or supplement information as requested.
- In case the seller does not receive an email from the Ministry of Industry and Trade after more than 3 days, the sales person should contact phone number: 02422205512 to read the MST to ask if the account registration has been successful.
Step 3: Declare the type of commercial service
- Once you have an account, the seller logs in to the website of the Ministry of Industry and Trade.
- Access Ministry of Industry and Trade website.
- Fill in information: Username, password
- Choose one of three folders:
- "Website notification" if the Seller's website is a sales website
- "Register website" if the website provides e-commerce services
- "Register for credit rating" if the Seller provides website trust rating service
- Enter website name information:
- Information about the website owner
- Information about goods and services
- Price information
- Information on general trading conditions
- Information about shipping and delivery
- Information about payment methods
- Enter the website domain name and enter all domain names pointing to the website if any. Provide the name of the hosting service provider
- Select “Attachments” and upload scanned images of the following documents:
- Business registration license
- Establishment decision for organizations
- Identity card for individuals
- Click on the “Select file” button to upload the business registration license to the profile. After selecting the file, click “Upload file”.
- After successfully uploading the file, select "Send profile" to complete the registration for sales website notification.
Step 4: The Ministry of Industry and Trade approves the application
Once submitted, the application will be in the status of "Waiting for Approval". Within 3 working days, the Ministry of Industry and Trade will send you an email to notify you of the website registration results.
In case the application has not been approved, you need to provide or edit the information as requested.
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